If you’re looking for an exciting career in the telecommunications industry but aren’t sure where to start, consider a position as a virtual receptionist. Many companies are starting to use telemarketers and call centers to handle their telephone traffic.
While these professionals do enjoy the prestige and benefits of working in a call center setting, you can often work from the comfort of your home or in a smaller office. Virtual receptionists provide the same benefits and perks as live receptionists. Here are four reasons to consider this option:
High-quality customer service
When you utilize a virtual receptionist service, tap into an extensive network of highly trained, dedicated customer service representatives ready to delight your clients, prospects, and customers. You don’t need to invest time and money in on-site training.
The same goes for having your voice answered and receiving calls; you’ll never have to leave your desk. This type of telecommunication solution gives you the ultimate convenience. From the perspective of the customer, you’ll get great customer service, no travel time to and from a hot new job, no dress codes to follow, no boss to report to and no one to answer your calls.
You get to save money
If you’ve got a busy life and juggling multiple callers or clients, it’s difficult to keep up with all of their phone calls and the rising cost of long-distance calls.
By using a virtual receptionist service, you can eliminate many of these cost spikes by connecting your calls through your answering system, saving you money. This option will also allow you to increase call productivity, allowing you to take on more clients or callers.
No dress codes
While a traditional VA may be happy to dress professionally for your business meetings, you might be more comfortable if you’re in a business-like environment with no need to dress formally for phone calls.